Privacy Policy for Marathon Mortgage Corp
Last Updated: August 12, 2026
Marathon Mortgage Corp ("the Company," "We," "Us," or "Our") is committed to protecting your privacy. This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights.
1. SMS PRIVACY DISCLOSURE (CRITICAL)
2. DEFINITIONS
This section governs all mobile and text messaging communications.
No Third-Party Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Opt-in Data Privacy: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
Purpose of Collection: We collect your phone number solely to provide administrative account notifications, mortgage maturity and renewal reminders in the months leading up to your maturity date, and requested servicing updates via SMS.
Account means a unique account created for You to access our Service.
Personal Data is any information that relates to an identified or identifiable individual (e.g., Name, Phone Number, Email).
Service refers to the Website and SMS notification system.
Service Provider means any third-party company employed by the Company to facilitate the Service (e.g., SMS Gateway providers). These providers are contractually prohibited from using your data for any other purpose.
3. COLLECTING AND USING YOUR PERSONAL DATA
We collect Personal Data including your name, email address, and phone number.
How we use your data:
To provide and maintain our Service: Including monitoring usage and account management.
To contact You: By email, telephone calls, or SMS regarding updates or informative communications related to mortgage renewals, security updates, or administrative alerts. Telephone calls placed for these purposes may be automated or pre-recorded, and may use an artificial or AI-generated voice. Where an AI-assisted voice agent is used, it identifies itself as automated at the start of the call, and you may ask at any time that a member of our team contact you instead.
For the performance of a contract: To manage the undertaking of mortgage renewal documents and scheduling.
DATA ISOLATION RULE: Notwithstanding any other section of this policy, SMS opt-in data and phone numbers are never used for targeted advertising, never shared with social media platforms, and never included in business transfers to third-party marketing firms.
Calls may be recorded and transcribed for quality, training, and record-keeping purposes. You will be informed of this at the start of the call.
4. DISCLOSURE OF YOUR DATA
We may disclose Your Personal Data only in the following situations:
With Service Providers: To monitor and analyze the use of our Service or to send SMS notifications. These providers have no right to use your info for their own marketing.
For Law Enforcement: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Legal Requirements: To comply with a legal obligation, protect the rights or property of the Company, or protect against legal liability.
5. YOUR OPT-OUT RIGHTS
You can stop receiving SMS messages at any time by replying STOP to any text message you receive from us. For email, you may use the "Unsubscribe" link.
You can ask us to stop calling you at any time by saying so during a call, or by contacting us using the details in the Contact Us section. We will record your request and stop calling that number.
6. CONTACT US
If you have any questions about this Privacy Policy, You can contact us:
By email: [email protected]
By visiting this page on our website: https://marathonmortgage.ca/contact